Terms and Conditions

Dloft Hotel China Town Kuala Lumpur – Terms and Conditions

1. Acceptance of Terms

By booking a room at Dloft Hotel China Town Kuala Lumpur, you agree to be bound by these Terms and Conditions. These terms govern your stay and all related activities.

2. Reservations and Bookings

All reservations must be made through our website or by contacting our customer service team. Confirmation of your booking will be sent via email.

  • Cancellations must be made in accordance with our cancellation policy, which is detailed on our website.

3. Payment and Security

Payment for your stay is due upon check-in. We accept booking online, cash or card at the hotel. We employ industry-standard security measures to protect your payment information.

4. Room Occupancy and Use

The number of guests permitted in a room is as specified in your booking confirmation. Guests are responsible for maintaining the cleanliness and quiet enjoyment of the hotel facilities.

  • Unauthorized guests are not permitted.

5. Liability

Dloft Hotel China Town Kuala Lumpur is not responsible for lost or stolen items. Guests are responsible for their own belongings.

  • We are not liable for any injuries or damages sustained by guests during their stay, unless caused by our negligence.

6. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia.

7. Amendments

We reserve the right to amend these Terms and Conditions at any time. Updated terms will be posted on our website.

8. Contact Us

For any questions or concerns, please contact us at +60 3-2022 3535.